Shipping and payment
AVAILABILITY
We keep a large inventory but occasionally are required to produce an
item to fulfill an order. We strive to fill all orders in the shortest
time possible, typically in a week. At times it might take a little
longer due to the casting process which takes place twice per week.
SHIPPING
All items purchased on Aurifabrum can be delivered all over the world.
The package will be shipped to the address indicated at the moment you place the order.
See below for time and mode of shipping to various countries.
Europe
1)Via postal service: We are able to send a package up to 2 kg. Larger
orders will be split into multiple packages. Delivery is 4 to 7 business
days. We are not responsible for delays due to the postal service.
2)Via express carrier DPD (where the service is available): Delivery
takes 3 to 4 business days, we are not responsible for delays due to
causes out of our control. It is very important to be exact with the
address, marking down all appropriate information such as civic number,
apartment number etc.
North and South America, Asia,Africa, Oceania
1)Via postal service: We are able to send a registered package up to 2
kg. Larger orders will be split into multiple packages. Registered
packages are traceable to the Italian border but not beyond. Delivery
depending on destination takes 7 to 15 business days. We make every
effort to stay within this time frame but causes out of our control such
as postal or custom issues occasionally causes delays.
2)Via EMS carrier: Delivery will be 2 to 5 business days. We are not
responsible for delays due to customs procedures. The package is
traceable on the website www.poste.it in the “dove e quando” (where and
when) section.
PosteMinibox
- Europe and Turkey: 6 working days, in addition to shipping day
- United States and Canada: 14 working days, in addition to shipping day
- Israel: 10 working days, in addition to shipping day
- Japan, China, Korea, United Arab Emirates, Hong Kong: 15/20 working days, in addition to shipping day
The completion of any customs formalities (for non-EU countries only) may increase delivery times.
Holidays are not counted in delivery times.
In the national road, the Saturday should not be considered in the delivery of the delivery terns.
Tracing to destiny
Delivery times are intended for the remote areas of the destination countries.
For major centers delivery times can be halved.
SHIPPING CHARGES
Shipping charges will be calculated on the invoice according to weight, chosen carrier, and place of destination.
Secure payment
You can pay with Visa, Visa Electron, Mastercard, Carta Aura and Poste
Pay. Secure payment on the site is guaranteed by PayPal a secure and
dependable system. The subscription and use of PayPal is completely free
. PayPal allows you to send secure payments (every transaction is
encrypted and monitored 24/7) with a simple click and all your financial
data remains stored in PayPal only and is not shared with anybody else.
If you prefer not to create a PayPal account you can still pay directly
with your credit card. At the time of payment select “Non hai un conto
PayPal?” (You don't have a PayPal account?) and enter you credit card
information.